We follow every industry standard to ensure the delivery of your eGift Card via email. There is the possibility that the mailer will be viewed as spam, or that the recipient did not notice it when they checked their email. The recipient will receive an email confirmation of the delivery from your Gift Card alert email, and another message advising you of the fact that your eGift Card has been viewed. If you don't receive a message confirming that the eGift Card goes un-viewed for fifteen days following delivery You will receive a notification with suggestions to resolve the issue.
https://www.ultagiftcardbalance.com/