AirAsia's cancellation policy varies depending on the type of fare purchased. For their standard and premium fares, passengers can generally cancel their bookings but may incur a fee based on the time of cancellation and the fare rules. It's important to note that promotional and discounted fares often come with more stringent cancellation terms and may be non-refundable. AirAsia also offers a "Flexi Combo" option, providing greater flexibility with unlimited flight changes and the ability to refund unused portions of the ticket. Additionally, the airline may allow free cancellations or provide refunds in certain circumstances, such as flight disruptions or schedule changes initiated by AirAsia. Passengers are encouraged to review the specific terms and conditions associated with their fare type and consider purchasing travel insurance for added protection against unforeseen events.
https://www.travomojo.com/cancellation-policy/airasia-booking-cancellation/