When your Brother printer shows an error state, it usually means that there is a communication problem between your printer and computer. Here are some steps you can take to fix the error state:
Check the printer connections: Ensure that the printer is properly connected to the power source, and that the USB or Ethernet cables are securely connected to both the printer and your computer.
Restart the printer and computer: Sometimes, a simple restart can resolve the error state. Turn off the printer and unplug it from the power source. Also, shut down your computer and restart both the devices after a few minutes.
Update the printer drivers: Outdated or corrupted printer drivers can cause errors. Visit the Brother website to download and install the latest printer drivers for your model.
Check for pending print jobs: If there are any pending print jobs, clear them. Go to the "Devices and Printers" section on your computer, find your Brother printer, and right-click to select "See what's printing." From there, you can cancel or delete any pending print jobs.
Run the troubleshooter: Windows has a built-in printer troubleshooter that can help diagnose and resolve common printer problems. Search for "Troubleshoot" in the Windows search bar, select "Troubleshoot Settings," and then choose "Printer" to run the troubleshooter.
Reset the printer: Resetting your Brother printer to its default settings can also help resolve the error state. Refer to the printer manual for instructions on how to reset the printer.
Greetings,
Peter